"As a floral designer/sales rep to national home accessories catalogues since 1991, I faced financial ruin when my manufacturing subcontractor retired on short notice in 2016.  Determined to continue, I decided to buy my subcontractor’s business, lease their 30-acre farm, and hire their key employees.  Most people thought I was over my head and undercapitalized, but after meeting Dr. Baylor and hearing his belief that “Crisis is Opportunity in disguise”, I thought that I would have a good chance at success if I had the benefit of Dr. Baylor’s ability to quickly focus on key issues, draw on his amazing range of business experience and up-to-date technological knowledge, and re-fresh my rudimentary business education with his  up-to-date business syllabus.

With enthusiasm and clear, skilled, focused explanation, Dr. Baylor gave me the confidence to immediately manage the business  while advising me on the creation of the Business Plan, essentials for applying for financing, creating the employee handbook, handling international importing problems, setting up inventory tracking, balancing cash flow, and establishing the beginnings of “branding”.  A year and half later, the business shows very positive, tangible results because of his outstanding, hands-on ability to quickly teach me the “essential method” or "customized template” that I use daily.  

Anyone lucky enough to work with Dr. Mark Baylor, is very lucky indeed!"

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- Francena Chalfant